Customer Success Manager
- JOB TYPE: Permanent
- REF: BP4224
£40,000-£45,000 basic salary + Commission
Monday to Friday 9am – 6pm
Do you thrive in the ever changing environment of a start up?
Are you ready to work for an incredibly innovative company who utilises amazing tech?
Are you experienced in the property industry and customer success duties and ready to work with some amazing industry leaders?
Customer Success Manager company profile:
This innovative Prop Tech company has had extensive growth within the last few years, with considerable investment leading to an incredible client pool.
This real estate product is revolutionising the way in which Property and Development companies use market data and analytics to convert visitors to new business.
They are securing multi-million pound investments, and their expansion is due to be rapid.
Interested? Then read on…
Customer Success Manager Key Duties:
• Work with established key accounts to help onboard products.
• Maintain or improve the already exceptional client retention rates.
• Create unique projects from understanding client needs.
• Upsell to existing and new accounts.
• Ensure products lead to client’s business success.
• Provide impeccable customer service to new and existing accounts.
Customer Success Manager Character Profile:
• Saas experience essential.
• Ideally 3+ years of Customer Success Management.
• Experience in Real Estate markets.
• A desire to help the business continue its rapid growth.
• Motivated self-starter who thrives in a continually changing environment.
• Exceptional communication skills.
• Proven track record of client retention.
• Experience of International working would be an advantage.